We occasionally hear from club admins that members report Mailchimp emails are being sent to spam or junk mail folders rather than primary email lists. When a member reports this, the best way to handle this is to have them Whitelist your club email address. Please feel free to send them this article so that they can follow linked instructions below.
Whitelisting is a quick, one-time-only task to ensure the sender of an email gets added to the recipient’s address book or safe senders list. Usually, all you need to do is open an email message and verify the sender can be trusted:
Here are simple instructions on how to ensure that future emails get delivered straight to the inbox, in some of the most popular email clients:
- Apple Mail (OS X and iOS devices)
- Outlook 20XX
- Outlook.com
- Yahoo! Mail
- Gmail (Webmail and mobile)
- Android (Default client)
- Windows Live Desktop>
- AOL Mail
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