Orders screen

Modified on Thu, 01 Jun 2023 at 12:38 PM

he Orders / Payment screen has been updated and put in a new location. To navigate there, hover over the Finances tab and click on Orders.  


The order screen is your home base for looking at orders that are paid or pending status. The Orders screen is unique in that it is the only location that allows you the access to deleted orders






Orders


Within Orders screen, the admin can see at a glance the status of all orders. The admin can also delete orders, view the details under the order and download the pdf.  Admins can export selected orders to CSV or other formats under the "export" function. 

 




Filter by date and searches

Filter by date or search by Field Type, Payment Status and more. 

There is a wide range of preset dates you can select, or you can choose your own range.




When searching, you have the option to either search by an order number, account number, or the billing member name.






Order Details

To view more details of an order, click on the tree dots next to the order you wan to see.  Then click view/   





Recording a check / Pending orders 

If an order is a pending check, you can clearly see it right on the screen

Click the 2 dots and select "record payment"  





The system will asl for the name on the check & the check number.  Enter the amount and click Submit. 





*If you have a check that is an underpayment you can record the underpayment and follow back up with the member for the remainder, however we recommend that you reject checks that are under paid and require the full amount as tracking is easier.  


When completing, the payment status will update to paid and if there is an invoice, the balance will be updated to $0.00



Exporting to CSV

To export simply click the button and select your format. 






Was this article helpful?

That’s Great!

Thank you for your feedback

Sorry! We couldn't be helpful

Thank you for your feedback

Let us know how can we improve this article!

Select atleast one of the reasons

Feedback sent

We appreciate your effort and will try to fix the article