Enable Check-In Notes
The first step is to go to Member Splash Settings → Front Desk Settings and scroll down to the section labeled “Choose optional additional information to include in the check-in results.” Check the box next to Check-In Note and save your changes.
Next go to the account you would like to add a note for and enter it in the Checkin Note field.
Note: Many of our clubs use custom admin forms. If you don’t see this field when viewing an account just contact our Support Center and we will add it for you.
Please note the ability to add and edit check-in notes is included in the Accounts capability under your user roles. The Accounts capability allows the user to access member accounts. Typically the Account capability is only selected for Board members for security reasons. The Staff user typically does not have access to the Accounts capability and therefore cannot add check-in notes to member accounts.
When checking in a member once you hit the Complete Check In button a confirmation screen will appear that displays the account note as well.